Nearpod is an award-winning educational technology company that empowers teachers to create engaging and inspiring learning experiences for students by combining access to digital lessons, interactive features (see our Virtual Field Trips and 3D objects initiatives) and real-time assessments. Nearpod has become a leader - and teacher favorite - in teaching and learning.
Since its launch in 2012, Nearpod has seen wide adoption in the K-12 market; In 2017, teachers from over 60% of U.S. school districts, taught over 2.3 million Nearpod lessons reaching students over 50 million times and engaging them over 250 million times in formative assessment interactions. We have been featured in the Wall Street Journal, Fortune and local news channels across the country.
Nearpod is headquartered in Miami, Florida and is backed by notable investors that include: Insight Venture Partners, Reach Capital, Storm Ventures, the Stanford StartX Fund, the Knight Enterprise Fund, Arsenal Ventures, Marc Benioff (the CEO of Salesforce) and Scott Cook (founder and Chairman of Intuit) and his wife, Signe Ostby.
Location: Miami/Ft. Lauderdale
Position: Customer Support Specialist
The Customer Support Specialist will serve as a main point-of-contact to the company’s client base for all support-related issues. The ideal candidate will have exceptional customer focused service skills as well as the ability to communicate effectively with educational staff. In addition to demonstrating basic technical skills in all types of devices, experience troubleshooting mobile technologies is essential. Quick problem solvers with the ability to prioritize daily tasks will thrive in this growing, fast-paced environment.
Roles and Responsibilities:
Employment Requirements: Must be authorized to work in the U.S. without restrictions
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.