Nearpod empowers educators to transform instruction through the combination of award-winning technology, ready-to-teach digital content, and unparalleled educator support. 2017 marked the second consecutive year that Nearpod has been listed on the Inc. 5000 fastest growing private companies and we have been featured in the Wall Street Journal, Fortune, Fast Company, and local news channels across the country.
Nearpod is headquartered in Miami, Florida and is backed by notable investors that include: Insight Venture Partners, Reach Capital, Storm Ventures, the Stanford StartX Fund, the Knight Enterprise Fund, Arsenal Ventures, Marc Benioff (the CEO of Salesforce) and Scott Cook (founder and Chairman of Intuit) and his wife, Signe Ostby.
Location: Aventura, FL
Position: Customer Support Specialist
The Customer Support Specialist will serve as a main point-of-contact to the company’s client base for all support-related issues. The ideal candidate will have exceptional customer focused service skills as well as the ability to communicate effectively with educational staff. In addition to demonstrating basic technical skills in all types of devices, experience troubleshooting mobile technologies is essential. Quick problem solvers with the ability to prioritize daily tasks will thrive in this growing, fast-paced environment.
Roles and Responsibilities:
Employment Requirements: Must be authorized to work in the U.S. without restrictions
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.